Delivery & Returns
For same day dispatch, make sure you place your order before 2.00 p.m. Orders placed after 2.00 p.m. are likely to ship the next day. Please notify us immediately if your order has not arrived within 3 days.
Standard UK delivery is free of charge. Your tags will be sent via Royal Mail First Class or, for larger orders, we may use Royal Mail Tracked 48
Speedy delivery costs £4.95 and we will ship your order either by Royal Mail Tracked 24 or another next day courier service.
Europe & WOrldwide
During the first stage release until June 2021, we are not shipping outside the UK. From June 2021 we will gradually be adding more countries and sales channels.
We want you to be 100% happy with your Yokti tags. If you aren't, you can return them - even if you have used them - within 90 days and get a full refund (excluding any shipping costs).
Important : All tags purchased on an order must be returned. We cannot part-refund incomplete tag returns. However, we do understand that some customers might test Yokti by placing an tag onto an item. Therefore we allow returns to be one tag short and still quality.
Note that you are responsible for any costs associated with the return of the tags.
Any returned tags and tags associated with a returned order will be permanently deactivated and any data associated with them will be deleted within 7 days after arrival at our facility.