Delivery & Returns
For same day dispatch, make sure you place your order before 2.00 p.m. Orders placed after 2.00 p.m. are likely to ship the next day. Please notify us immediately if your order has not arrived within 3 days.
Standard UK delivery is free of charge. Your tags will be sent via Royal Mail First Class or, for larger orders, we may use Royal Mail Tracked 48
Speedy delivery costs £4.95 and we will ship your order either by Royal Mail Tracked 24 or another next day courier service.
Europe & WOrldwide
During the first stage release until June 2022, we are not shipping outside the UK.
From July 2022 we will gradually be adding more countries and sales channels.
We want you to be 100% happy with your Yokti tags.
Just put any tags you haven't used* back in the post to us and we'll give you a full refund. Simple as that.
We understand that you may want to test the tags before returning them. Therefore, we allow returns to have up to five tags missing.
You are responsible for any costs associated with return. Yokti is based in the UK and returns need to be made to our London address. Before you send the tags to us, please send us an email first to email@example.com from the email address you used to place your order.
Any tags refunded will stop working. If you have any data you wish to keep, make a note before sending us the labels.